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On a + Note

By Kitty Pope, Executive Director, Alliance Library System
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2010

13. New words for a new world!

12. What I learned from Julie

11. ItÂ’s a small world after all!

10. Lessons from Corporate America

9. The upside of downsizing

8. Staying positive

7. Is this middle age?

6. Customer Service: What Can We Learn from Corporate America?

5. What's your learning style? (Part 2)

4. What's your learning style?

3. A librarian's survival kit

2. Life is a wheelbarrow

1. Keys to Success

2009 click to expand

53. It takes a team

52. How to maintain the dream

51. Save Illinois Libraries

49. Revving on high

48. Hold your breath and jump

47. You can't shrink your way to greatness

46. How to make 2010 the best year of your life!

45. Season's Greetings

44. The evils of multitasking

43. The elements of great customer service

42. What is excellent customer service?

41. Julia and Kathleen

40. Where do you get your strength?

39. Shout it out for libraries!

38. It's a whole new way of doing business

37. Try on a new hat!

36. 5 ways to help your library survive the recession

35. KISS is alive and well in my world!

34. Manners really do matter

33. What Makes a Great Library?

32. Ten Great Things About the Recession

31. Why I Am A Librarian

30. Support The Dream!

29. Pollyanna all the way!

28. How are folks cutting back?

27. How to work with less $

26. What I've learned from making jam

25. Vendors are not the enemy!

24. It's about builing relationships

23. ALS 2009 Watch List

22. 2009 Trends Report

21. It's All About Teamwork!

20. It's all about passion!

19. Volunteering

18. Creativity - part 2

17. Where does creativity come from?

16. How to stay positive

15. A Golden Opportunity

14. Where does self confidence come from?

13. Folks are looking for answers

12. Good leaders are good listeners - Part 2

11. Good leaders are good listeners

10. If in doubt throw it out

9. The politics of fear

8. How to stay healthy in stressful times

7. Change really is good

6. The Cost of Inaction is too Great

5. Why the old solutions won't work this time

4. The Power of Thank You

3. How to Make Decisions in Tough Times

2. How to Control the Fear

1. Leading through tough times